RETURN AND REFUND POLICY (1st priority )

Purchase Terms of Agreement

According to return and refund policy

Return and refund policy
Return and refund policy

At Mahashankh, we are committed to providing you with high-quality digital products that meet your expectations. However, we understand that there may be instances where you may need to request a return or refund. Please read our Return and Refund Policy carefully to understand the guidelines and procedures for returning and refunding digital products purchased from Mahashankh.

  1. Eligibility for Returns and Refunds:
  • We accept returns and refund requests within 2 days of the purchase date.
  • To be eligible for a return or refund, the digital product must not have been used, downloaded, or accessed.
  • Customized or personalized digital products are not eligible for returns or refunds unless they are defective or do not meet the specifications agreed upon during the ordering process.
  1. Process for Returns and Refunds:
  • To initiate a return or refund request, please contact our customer support team at [email protected].
  • Provide us with the order details, including the purchase date and the digital product you wish to return or refund.
  • Our customer support team will assess your request and guide you through the return or refund process.
  1. Refund Methods:
  • If your return or refund request is approved, we will process the refund using the same payment method used for the original purchase.
  • Please note that the processing time for refunds may vary depending on your payment provider and may take several business days to reflect in your account.
  1. Non-Refundable Items:
  • Certain digital products may not be eligible for returns or refunds, such as downloadable files or products explicitly mentioned as non-refundable at the time of purchase.
  • Additionally, any services provided alongside the digital product, such as customization or consultation fees, are non-refundable.
  1. Defective or Incorrect Products:
  • If you receive a defective or incorrect digital product, please contact our customer support team within 2 days of the purchase date.
  • We will investigate the issue and provide a suitable resolution, which may include a replacement or refund, depending on the nature of the problem.

Please note that this Return and Refund Policy applies only to digital products purchased directly from Mahashankh. If you purchased our products through a third-party platform or retailer, please refer to their respective return and refund policies.

We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. It is your responsibility to review the policy periodically for any changes.

If you have any further questions or need assistance regarding our Return and Refund Policy, please contact our customer support team, and we will be happy to assist you.

The purchase of digital products, including DESIGN downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

Payment + Refund Policy (A/C return and refund policy)

Return and refund policy
Return and refund policy

All transactions for purchase of intangible products, design downloads, resource material, and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on www.mahashankh.com are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy

refund only held when buy & download the product that is not same as thumbnails then you have to report us on Mail: [email protected]. within 24 hour. Then our team will send you report received mail, then after within 48 hour we will send original design by email or website link on your email address. If I unable to do provide your design 48 hour we will refund your money in 7 days working hours.

Mahashankh Design reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

Delivery of Goods and Services according to return and refund policy

If you do not receive the digital product link upon purchasing, you can immediately contact [email protected] with your transaction/payment details to ensure your product is delivered as soon as possible.

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